7c7778 Privacy Policy — Our commitment to protecting your personal information

To ensure seamless service at 7c7778, we collect certain specific information. The collection of this data is entirely lawful and is used to improve the quality of your experience.

Information you provide directly:

• At registration: name, date of birth, mobile number, and email address
• For KYC verification: national ID card, passport, or other identity documents
• For payments: mobile banking number (bKash, Nagad, Rocket)
• Information and conversations shared when contacting support

Automatically collected information:

• IP address and device information
• Browser type and operating system
• Your activity and gaming history on the platform
• Login time and session information
• Browsing data collected via cookies and tracking technologies

7c7778 uses your information solely for specific, legitimate purposes. Our core principle is simple — we only use what is genuinely needed.

• For account creation, management, and verification
• To process deposits and withdrawals
• For delivering gaming services and providing technical support
• To prevent fraud and ensure security
• To inform you about bonuses, promotions, and offers (with your consent)
• To meet legal and regulatory obligations
• To improve platform quality and enhance the user experience
• To implement responsible gaming measures

Marketing communications: If you no longer wish to receive promotional messages, you can opt out at any time by contacting support. 7c7778 respects your preference.

7c7778 retains your information only for as long as necessary. All data is kept secure for the duration your account remains active.

• Account information: for the full duration the account remains active
• Financial transaction data: minimum 5 years as required by law
• KYC documents: up to 5 years after account closure
• Support conversations: 1 year after the issue is resolved
• After account closure: for the legally required retention period

After the retention period, your data is securely deleted or anonymised so that you cannot be identified.

7c7778 never sells or unnecessarily shares your information without your consent. In limited circumstances, however, certain data may be shared with third parties.

• Payment providers: For transaction processing (bKash, Nagad, Rocket) — only the necessary information
• Game Providers: Account information required to ensure gaming services
• Security services: For fraud prevention and KYC verification
• Legal Authorities: Under a court order or legal obligation

7c7778 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of 7c7778 to not function properly.

7c7778 fully acknowledges and respects all rights you have over your personal data. A detailed breakdown of those rights is provided below.

7c7778 places the highest importance on child protection. Our platform is strictly intended for adults aged 18 and above.

• We do not knowingly collect information from anyone under the age of 18
• Any account registered by someone under 18 will be terminated immediately
• If parents suspect their child has an account, they can contact 7c7778 immediately.
• Any data collected from a child by mistake is deleted immediately

7c7778 employs state-of-the-art technology to protect your information. Our security infrastructure meets the highest international standards.

• All data transmissions are secured with 256-bit SSL/TLS encryption
• Server-side data encryption — stored data is never readable in plain text
• Two-factor authentication (2FA) is available
• Regular third-party security audits are conducted
• Suspicious access is automatically detected and blocked
• Staff access to data is restricted and fully logged

That said, no one can guarantee 100% security on the internet. Please keep your password confidential and report anything suspicious to 7c7778 immediately.

7c7778 may update this Privacy Policy when necessary. You will be notified before any significant changes take effect.

• For major changes, notification will be given at least 14 days in advance.
• Notice of changes will be posted on the website's main page and sent to your registered email address.
• The "Last Updated" date at the top of this page will always reflect the most current version.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact 7c7778.

7c7778 strives to respond to all privacy-related requests as promptly as possible. You can typically expect a response within 3–7 business days.